#lynex-scs-root{--scs-red:#e1252f;--scs-ink:#101828;--scs-muted:#667085;--scs-line:#e8ecf2;--scs-soft:#f6f8fb;--scs-green:#20b26b;font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;position:relative;z-index:999999}
#lynex-scs-root *{box-sizing:border-box}.scs-launch{position:fixed;right:22px;bottom:22px;border:1px solid rgba(16,24,40,.08);border-radius:22px;background:rgba(255,255,255,.97);box-shadow:0 18px 50px rgba(16,24,40,.18);padding:7px 15px 7px 7px;display:flex;align-items:center;gap:10px;cursor:pointer;color:var(--scs-ink);backdrop-filter:blur(18px)}.scs-avatar-wrap{position:relative;display:block}.scs-launch img,.scs-head img{width:48px;height:48px;border-radius:50%;object-fit:cover}.scs-launch-copy{display:flex;flex-direction:column;align-items:flex-start;line-height:1.15}.scs-launch-copy b{font-size:14px}.scs-launch-copy small{font-size:11px;color:var(--scs-muted);margin-top:4px}.scs-dot{position:absolute;right:1px;bottom:2px;width:11px;height:11px;border-radius:50%;background:var(--scs-green);border:2px solid #fff;box-shadow:0 0 0 3px rgba(32,178,107,.13)}
.scs-panel{position:fixed;right:22px;bottom:92px;width:min(410px,calc(100vw - 24px));height:min(720px,calc(100vh - 118px));background:rgba(255,255,255,.985);border:1px solid rgba(16,24,40,.08);border-radius:26px;box-shadow:0 28px 90px rgba(15,23,42,.24);overflow:hidden;display:flex;flex-direction:column;backdrop-filter:blur(20px)}.scs-hidden{display:none!important}.scs-head{padding:15px 17px;display:flex;align-items:center;gap:12px;border-bottom:1px solid var(--scs-line);background:linear-gradient(180deg,#fff,#fbfcfe)}.scs-title{font-weight:800;color:var(--scs-ink);font-size:15px}.scs-sub{font-size:12px;color:var(--scs-muted);margin-top:2px}.scs-close{margin-left:auto;border:0;background:transparent;font-size:28px;line-height:1;cursor:pointer;color:#98a2b3}.scs-langs{display:flex;gap:6px;padding:9px 13px;border-bottom:1px solid var(--scs-line);background:#fff}.scs-lang{border:1px solid #e4e7ec;background:#fff;border-radius:999px;padding:5px 9px;font-size:11px;cursor:pointer;color:#344054}.scs-lang.active{border-color:#101828;background:#101828;color:#fff}.scs-body{flex:1;overflow:auto;padding:14px;background:linear-gradient(180deg,#fbfcff,#f5f7fb)}
.scs-msg{max-width:86%;padding:10px 12px;border-radius:16px;margin:7px 0;font-size:14px;line-height:1.45;white-space:pre-wrap;word-break:break-word}.scs-bot{background:#fff;color:#1f2937;border:1px solid #e9edf3;border-top-left-radius:6px;box-shadow:0 3px 10px rgba(16,24,40,.04)}.scs-user{margin-left:auto;background:#101828;color:#fff;border-top-right-radius:6px}.scs-order-card{max-width:94%}.scs-warning{background:#fffaeb;border-color:#fedf89;color:#7a2e0e}.scs-actions{display:grid;grid-template-columns:1fr;gap:8px;margin:12px 0}.scs-action{border:1px solid #e4e7ec;background:#fff;border-radius:14px;padding:11px 12px;text-align:left;font-weight:700;color:#1f2937;cursor:pointer;transition:.15s ease}.scs-action:hover{border-color:#c9d0da;transform:translateY(-1px);box-shadow:0 5px 14px rgba(16,24,40,.05)}.scs-action.urgent{border-color:#fecdd3;background:#fff7f8;color:#b42318}
.scs-form{display:grid;gap:9px;margin:12px 0}.scs-form input,.scs-form textarea,.scs-live-form input{width:100%;border:1px solid #dce1e8;border-radius:12px;padding:11px 12px;font:inherit;background:#fff;color:#101828;outline:none}.scs-form input:focus,.scs-form textarea:focus,.scs-live-form input:focus{border-color:#98a2b3;box-shadow:0 0 0 3px rgba(152,162,179,.12)}.scs-form textarea{min-height:92px;resize:vertical}.scs-primary{border:0;border-radius:12px;background:var(--scs-red);color:#fff;padding:11px 14px;font-weight:800;cursor:pointer}.scs-primary:disabled{opacity:.55;cursor:wait}.scs-secondary{border:1px solid #dce1e8;border-radius:12px;background:#fff;color:#1f2937;padding:10px 12px;font-weight:700;cursor:pointer}.scs-field-label{font-size:12px;color:var(--scs-muted);margin:2px 2px -4px}.scs-turnstile{margin:8px 0;min-height:65px}.scs-note{font-size:12px;color:#667085;line-height:1.4}.scs-error{padding:10px 12px;border-radius:12px;background:#fff1f2;color:#b42318;font-size:13px;margin:8px 0;border:1px solid #fecdd3}
.scs-upload{border:1px dashed #cfd6df;border-radius:12px;padding:12px;background:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;font-weight:700;color:#475467}.scs-upload input,.scs-mini-upload input{display:none}.scs-ticket-head{max-width:100%;display:flex;align-items:center;gap:7px}.scs-ticket-badge{display:inline-block;background:#f2f4f7;border-radius:999px;padding:4px 8px;font-size:11px;margin-right:5px}.scs-live-dot{width:8px;height:8px;border-radius:50%;background:var(--scs-green);display:inline-block;box-shadow:0 0 0 4px rgba(32,178,107,.12)}.scs-conversation{display:flex;flex-direction:column;min-height:120px}.scs-live-form{position:sticky;bottom:-14px;margin:14px -14px -14px;padding:10px;background:rgba(255,255,255,.96);border-top:1px solid var(--scs-line);display:grid;grid-template-columns:1fr 38px 42px;gap:7px;align-items:center;backdrop-filter:blur(12px)}.scs-mini-upload{height:38px;border:1px solid #dce1e8;background:#fff;border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer}.scs-live-form button{height:40px;width:40px;border:0;border-radius:50%;background:#101828;color:#fff;cursor:pointer;font-size:17px}.scs-foot{padding:10px;border-top:1px solid var(--scs-line);background:#fff;display:flex;gap:8px}.scs-foot input{flex:1;border:1px solid #dce1e8;border-radius:999px;padding:10px 14px;outline:none}.scs-send{width:42px;height:42px;border:0;border-radius:50%;background:#101828;color:#fff;cursor:pointer;font-size:17px}
@media(max-width:520px){.scs-panel{right:8px;bottom:78px;width:calc(100vw - 16px);height:calc(100vh - 94px);border-radius:20px}.scs-launch{right:12px;bottom:12px}.scs-launch-copy small{display:none}}

/* v1.1.0: kompaktere Typografie und ruhigeres Chat-Layout */
#lynex-scs-root .scs-panel{width:min(400px,calc(100vw - 24px))}
#lynex-scs-root .scs-msg{font-size:13px;line-height:1.42;padding:9px 11px}
#lynex-scs-root .scs-action{font-size:12.5px;padding:10px 11px}
#lynex-scs-root .scs-form input,
#lynex-scs-root .scs-form textarea,
#lynex-scs-root .scs-live-form input,
#lynex-scs-root .scs-foot input{font-size:13px}
#lynex-scs-root .scs-title{font-size:14px}
#lynex-scs-root .scs-sub{font-size:11px}
#lynex-scs-root .scs-lang{font-size:10.5px;padding:5px 8px}
#lynex-scs-root .scs-primary,
#lynex-scs-root .scs-secondary{font-size:12.5px}
#lynex-scs-root .scs-note{font-size:11px}
#lynex-scs-root .scs-live-form{z-index:2}
#lynex-scs-root .scs-ticket-new{border:0;background:transparent;color:#667085;font-size:11px;padding:4px 2px 8px;cursor:pointer;text-decoration:underline;text-underline-offset:3px}

/* v1.2.0: cache-safe asset, compact support forms */
#lynex-scs-root .scs-form textarea{font-size:13px;line-height:1.4}
#lynex-scs-root .scs-primary{letter-spacing:.01em}

/* v1.3.0: Feedback & Learning */
#lynex-scs-root .scs-feedback{max-width:94%;margin:14px 0 8px;padding:12px;background:#fff;border:1px solid #e4e7ec;border-radius:15px;box-shadow:0 3px 10px rgba(16,24,40,.04)}
#lynex-scs-root .scs-feedback-title{font-size:12.5px;font-weight:700;color:#344054;margin-bottom:9px}
#lynex-scs-root .scs-feedback-row{display:grid;grid-template-columns:repeat(3,1fr);gap:7px}
#lynex-scs-root .scs-feedback-btn{border:1px solid #e4e7ec;background:#fff;border-radius:12px;padding:8px 5px;cursor:pointer;color:#344054;display:flex;flex-direction:column;align-items:center;gap:3px;min-width:0}
#lynex-scs-root .scs-feedback-btn:hover{border-color:#98a2b3;background:#f9fafb}
#lynex-scs-root .scs-feedback-btn:disabled{opacity:.55;cursor:default}
#lynex-scs-root .scs-feedback-btn span{font-size:20px;line-height:1.1}
#lynex-scs-root .scs-feedback-btn small{font-size:9.5px;line-height:1.2;text-align:center}
#lynex-scs-root .scs-feedback-thanks{font-size:12.5px;color:#067647;font-weight:700;padding:2px 0}

/* v1.4.0: clean messenger UI, contextual actions, 24/7 presence */
#lynex-scs-root .scs-panel{width:min(390px,calc(100vw - 24px));height:min(690px,calc(100vh - 112px))}
#lynex-scs-root .scs-head{padding:13px 15px;gap:11px}
#lynex-scs-root .scs-head-avatar{position:relative;display:inline-flex;flex:0 0 auto}
#lynex-scs-root .scs-head-avatar img{width:46px;height:46px}
#lynex-scs-root .scs-title{font-size:14px;line-height:1.15}
#lynex-scs-root .scs-status{display:flex;align-items:center;gap:6px;margin-top:3px;font-size:10.5px;font-weight:700;color:#15803d;line-height:1.2}
#lynex-scs-root .scs-support-label{font-size:10.5px;color:#667085;margin-top:2px;line-height:1.2}
#lynex-scs-root .scs-online-dot,#lynex-scs-root .scs-mini-live{display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--scs-green);box-shadow:0 0 0 0 rgba(32,178,107,.38);animation:scsOnlinePulse 1.9s ease-out infinite}
#lynex-scs-root .scs-mini-live{width:6px;height:6px;margin-right:5px;vertical-align:1px}
#lynex-scs-root .scs-avatar-pulse{position:absolute;inset:-3px;border:1px solid rgba(32,178,107,.22);border-radius:50%;animation:scsAvatarPulse 2.3s ease-out infinite;pointer-events:none}
@keyframes scsOnlinePulse{0%{box-shadow:0 0 0 0 rgba(32,178,107,.38)}70%{box-shadow:0 0 0 5px rgba(32,178,107,0)}100%{box-shadow:0 0 0 0 rgba(32,178,107,0)}}
@keyframes scsAvatarPulse{0%,100%{transform:scale(1);opacity:.6}50%{transform:scale(1.06);opacity:.18}}
#lynex-scs-root .scs-langs{padding:7px 12px;gap:5px}
#lynex-scs-root .scs-lang{font-size:10px;padding:4px 8px}
#lynex-scs-root .scs-body{padding:12px}
#lynex-scs-root .scs-msg{max-width:84%;font-size:12.5px;line-height:1.4;padding:8px 10px;margin:5px 0;border-radius:15px}
#lynex-scs-root .scs-bot{border-top-left-radius:5px}
#lynex-scs-root .scs-user{border-top-right-radius:5px}
#lynex-scs-root .scs-order-card{max-width:90%}
#lynex-scs-root .scs-actions{gap:6px;margin:9px 0;max-width:94%}
#lynex-scs-root .scs-action{font-size:11.5px;line-height:1.3;padding:9px 10px;border-radius:12px;font-weight:700}
#lynex-scs-root .scs-form{gap:7px;margin:9px 0}
#lynex-scs-root .scs-form input,#lynex-scs-root .scs-form textarea{font-size:12px;padding:9px 10px;border-radius:11px}
#lynex-scs-root .scs-form textarea{min-height:78px}
#lynex-scs-root .scs-primary,#lynex-scs-root .scs-secondary{font-size:11.5px;padding:9px 11px;border-radius:11px}
#lynex-scs-root .scs-foot{padding:8px 10px}
#lynex-scs-root .scs-foot input{font-size:12.5px;padding:9px 13px}
#lynex-scs-root .scs-send{width:39px;height:39px;font-size:15px}
#lynex-scs-root .scs-launch-copy small{display:flex;align-items:center;font-size:10.5px;color:#667085}
#lynex-scs-root .scs-feedback{max-width:90%;padding:10px;margin:10px 0 6px}
#lynex-scs-root .scs-feedback-title{font-size:11.5px;margin-bottom:7px}
#lynex-scs-root .scs-feedback-btn{padding:7px 4px}
#lynex-scs-root .scs-feedback-btn span{font-size:18px}
@media(max-width:520px){#lynex-scs-root .scs-panel{height:calc(100vh - 86px)}#lynex-scs-root .scs-head{padding:12px 14px}}

/* v1.5.0: weiche Animationen, Tipp-Anzeige, Datei-Upload · © LYNEX LAB® – Renggli Ventures GmbH */
@keyframes scsPanelIn{from{opacity:0;transform:translateY(16px) scale(.97)}to{opacity:1;transform:none}}
@keyframes scsMsgIn{from{opacity:0;transform:translateY(8px) scale(.985)}to{opacity:1;transform:none}}
@keyframes scsDot{0%,60%,100%{transform:translateY(0);opacity:.35}30%{transform:translateY(-4px);opacity:1}}
#lynex-scs-root .scs-launch{transition:transform .25s cubic-bezier(.2,.8,.2,1),box-shadow .25s ease}
#lynex-scs-root .scs-launch:hover{transform:translateY(-2px);box-shadow:0 22px 56px rgba(16,24,40,.22)}
#lynex-scs-root .scs-panel{transform-origin:bottom right;animation:scsPanelIn .34s cubic-bezier(.2,.8,.2,1)}
#lynex-scs-root .scs-body{scroll-behavior:smooth}
#lynex-scs-root .scs-body>*,#lynex-scs-root .scs-conversation>*{animation:scsMsgIn .38s cubic-bezier(.2,.8,.2,1) both}
#lynex-scs-root .scs-user{transform-origin:right bottom}
#lynex-scs-root .scs-bot{transform-origin:left bottom}
#lynex-scs-root .scs-actions .scs-action{animation:scsMsgIn .34s cubic-bezier(.2,.8,.2,1) both}
#lynex-scs-root .scs-actions .scs-action:nth-child(2){animation-delay:.05s}
#lynex-scs-root .scs-actions .scs-action:nth-child(3){animation-delay:.1s}
#lynex-scs-root .scs-actions .scs-action:nth-child(4){animation-delay:.15s}
#lynex-scs-root .scs-actions .scs-action:nth-child(5){animation-delay:.2s}
#lynex-scs-root .scs-actions .scs-action:nth-child(n+6){animation-delay:.25s}
#lynex-scs-root .scs-typing{display:inline-flex;align-items:center;gap:4px;padding:11px 13px;min-height:34px}
#lynex-scs-root .scs-typing i{width:6px;height:6px;border-radius:50%;background:#98a2b3;animation:scsDot 1.1s ease-in-out infinite}
#lynex-scs-root .scs-typing i:nth-child(2){animation-delay:.15s}
#lynex-scs-root .scs-typing i:nth-child(3){animation-delay:.3s}
#lynex-scs-root .scs-upload{font-size:11.5px;text-align:center;transition:border-color .2s,background .2s}
#lynex-scs-root .scs-upload span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:100%}
#lynex-scs-root .scs-upload.scs-has-file{border-style:solid;border-color:var(--scs-green);background:#ecfdf3;color:#067647}
#lynex-scs-root .scs-mini-upload.scs-has-file{border-color:var(--scs-green);background:#ecfdf3}
#lynex-scs-root .scs-live-form button:disabled,#lynex-scs-root .scs-send:disabled{opacity:.5;cursor:wait}
#lynex-scs-root .scs-conversation>.scs-msg{align-self:flex-start}
#lynex-scs-root .scs-conversation>.scs-user{align-self:flex-end}
#lynex-scs-root .scs-conversation>.scs-error{max-width:94%}
#lynex-scs-root .scs-ticket-badge{white-space:nowrap}
/* v1.5.1: Trust-Badge «Ohne KI» */
#lynex-scs-root .scs-trust{border-bottom:1px solid var(--scs-line);background:#f8fafc}
#lynex-scs-root .scs-trust-bar{width:100%;display:flex;align-items:center;justify-content:space-between;gap:8px;border:0;background:transparent;padding:6px 12px;cursor:pointer;font:inherit;font-size:10.5px;font-weight:700;color:#344054;text-align:left}
#lynex-scs-root .scs-trust-bar small{font-size:10px;font-weight:600;color:#667085;white-space:nowrap}
#lynex-scs-root .scs-trust-info{padding:0 12px 9px;font-size:11px;line-height:1.45;color:#475467;animation:scsMsgIn .25s ease both}
#lynex-scs-root .scs-trust-info a{color:#344054;font-weight:700}
/* v1.6.0: Blasen so breit wie der Text, Kunde rechts */
#lynex-scs-root .scs-msg{width:fit-content}
#lynex-scs-root .scs-body>.scs-user{margin-left:auto}
@media (prefers-reduced-motion:reduce){#lynex-scs-root *{animation:none!important;transition:none!important;scroll-behavior:auto!important}}
#lynex-scs-root .scs-form select{width:100%;border:1px solid #dce1e8;border-radius:11px;padding:9px 10px;font:inherit;font-size:12px;background:#fff;color:#101828}
/* LYNEX LAB® Software-Hinweis, dezent unter dem Eingabefeld */
#lynex-scs-root .scs-credit{padding:5px 12px 7px;text-align:center;font-size:10px;line-height:1.2;letter-spacing:.02em;background:#fff;border-top:1px solid var(--scs-line)}
#lynex-scs-root .scs-credit a{color:#98a2b3;text-decoration:none}
#lynex-scs-root .scs-credit a:hover{color:#667085;text-decoration:underline;text-underline-offset:2px}
/* v1.11.0: Produktkarten, Loader */
#lynex-scs-root .scs-products{display:grid;gap:7px;margin:6px 0 10px;max-width:94%}
#lynex-scs-root .scs-product{display:flex;align-items:center;gap:10px;padding:8px;background:#fff;border:1px solid #e4e7ec;border-radius:13px;text-decoration:none;color:#1f2937;transition:border-color .15s,transform .15s,box-shadow .15s}
#lynex-scs-root .scs-product:hover{border-color:#c9d0da;transform:translateY(-1px);box-shadow:0 5px 14px rgba(16,24,40,.05)}
#lynex-scs-root .scs-product img,#lynex-scs-root .scs-product-ph{width:46px;height:46px;border-radius:9px;object-fit:cover;background:#f2f4f7;flex:0 0 auto;display:flex;align-items:center;justify-content:center;font-size:20px}
#lynex-scs-root .scs-product b{display:block;font-size:12px;line-height:1.3}
#lynex-scs-root .scs-product small{font-size:11px;color:#667085}
#lynex-scs-root .scs-launch[aria-busy=true]{opacity:.85;cursor:progress}
/* Sicherheitsregel 1: Mensch-Prüfung (erscheint nur, wenn Cloudflare eine Interaktion verlangt) */
#lynex-scs-root .scs-human{display:flex;justify-content:center;padding:0 10px;background:#fff}
#lynex-scs-root .scs-human:empty{display:none}
#lynex-scs-root .scs-free:disabled{background:#f8fafc;cursor:progress}
/* KI-Antwort (Claude) – klar gekennzeichnet */
#lynex-scs-root .scs-ai{border-color:#e4dcfb;background:#fbfaff}
#lynex-scs-root .scs-ai-note{font-size:10.5px;color:#7a6ca8;margin:-2px 0 6px 4px}
/* v1.13.1: moderner Launcher, ein Online-Punkt, Schutz vor Theme-Stilen */
#lynex-scs-root{--scs-bottom:28px}
#lynex-scs-root button,#lynex-scs-root input,#lynex-scs-root textarea,#lynex-scs-root select{text-transform:none;letter-spacing:normal;font-family:inherit}
#lynex-scs-root .scs-launch{right:22px;bottom:var(--scs-bottom);gap:11px;padding:6px 20px 6px 6px;border-radius:999px;border:1px solid rgba(16,24,40,.06);background:rgba(255,255,255,.97);box-shadow:0 10px 30px rgba(16,24,40,.13),0 2px 6px rgba(16,24,40,.05)}
#lynex-scs-root .scs-launch:hover{transform:translateY(-2px);box-shadow:0 16px 38px rgba(16,24,40,.17),0 2px 6px rgba(16,24,40,.05)}
#lynex-scs-root .scs-launch img{width:44px;height:44px;display:block}
#lynex-scs-root .scs-dot{right:0;bottom:1px;width:12px;height:12px;border:2px solid #fff;animation:scsOnlinePulse 2.4s ease-out infinite}
#lynex-scs-root .scs-launch-copy{gap:2px}
#lynex-scs-root .scs-launch-copy b{font-size:14.5px;font-weight:700;letter-spacing:-.01em;color:#101828;line-height:1.15}
#lynex-scs-root .scs-launch-copy small{display:block;margin:0;font-size:12px;font-weight:500;color:#667085;line-height:1.2}
#lynex-scs-root .scs-panel{bottom:calc(var(--scs-bottom) + 70px);height:min(690px,calc(100vh - var(--scs-bottom) - 94px))}
#lynex-scs-root .scs-head-avatar::after{content:'';position:absolute;right:0;bottom:1px;width:11px;height:11px;border-radius:50%;background:var(--scs-green);border:2px solid #fff}
#lynex-scs-root .scs-avatar-pulse{display:none}
#lynex-scs-root .scs-support-label{font-size:11.5px;margin-top:3px}
@media(max-width:520px){
  #lynex-scs-root .scs-launch{right:14px;padding:5px;gap:0}
  #lynex-scs-root .scs-launch-copy{display:none}
  #lynex-scs-root .scs-panel{bottom:calc(var(--scs-bottom) + 64px);height:calc(100vh - var(--scs-bottom) - 80px)}
}
#lynex-scs-root .scs-ai a{color:#5b3fc4;word-break:break-all}